Terms of service

TERMS OF SERVICE

Last updated: 22 February 2026

SECTION 1 – OVERVIEW

This website is operated by TrexShop. Throughout the site, the terms “we”, “us” and “our” refer to TrexShop.

By accessing or using our website and services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these Terms, you must not use our Services.

SECTION 2 – ELIGIBILITY

By using this site, you confirm that you are at least 18 years old or are accessing the Services under the supervision of a parent or legal guardian.

SECTION 3 – PRODUCTS

We make every effort to display our products as accurately as possible. However, colours and appearance may vary depending on your device.

All product descriptions and prices are subject to change without notice.

We reserve the right to discontinue any product at any time.

SECTION 4 – ORDERS

When placing an order, you are making an offer to purchase.

Orders are only accepted once you receive confirmation from us.

We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.

SECTION 5 – PRICING & PAYMENT

All prices are listed in GBP (£) unless otherwise stated.

Prices do not include shipping or customs duties unless explicitly specified.

Payments are processed securely through third-party providers. We do not store full payment details.

SECTION 6 – SHIPPING & DELIVERY

Delivery timeframes are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.

Risk of loss transfers to you upon delivery.

SECTION 7 – INTELLECTUAL PROPERTY

All content on this website, including text, graphics, branding, images and design elements, is the property of TrexShop and is protected under UK and international intellectual property laws.

You may not reproduce, distribute or use any content without prior written permission.

SECTION 8 – THIRD-PARTY LINKS

We may include links to third-party websites. We are not responsible for their content or privacy practices.

SECTION 9 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, TrexShop shall not be liable for indirect, incidental or consequential damages arising from the use of our Services.

Nothing in these Terms excludes or limits liability that cannot be excluded under UK law, including liability under the Consumer Rights Act 2015.

SECTION 10 – GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

SECTION 11 – CONTACT INFORMATION

TrexShop
Email: support@trexshop.co.uk